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Settlement of payments by credit card

Any order on the website www.grainedepastel.com must be settled immediately in euros by credit card. The cards accepted are: CB®, Mastercard®, Visa® and American Express®.

Payment security

Payment are made via the BNP Paribas bank recognized by key players in the financial world and its Mercanet e-commerce solution. It was developed in order to make your payments in an ergonomic and user-friendly environment with optimal security and respect for privacy.

Mercanet e-Commerce is the payment solution  used by several thousand online commerce site. Payment servers are protected by fire-walls, access to databases is strictly controlled, the sensitive data is encrypted. All sensitive information collected is encrypted using SSL standards. You can not access the payment pages if you are not logged in secure mode.

Your credit card number is sent only to the financial body making the transaction. Communications with financial institutions are following the transmission and security protocols set and certified by these financial institutions. Only financial institutions responsible merchants of the financial execution of transactions, can transmit card numbers to merchants.

3D Secure

Payment security is still reinforced by using the 3D Secure system, this device is also known under the names "Verified by Visa®", "MasterCard® SecureCode" or "American Express SafeKey®". During the payment, the bank will ask for personal information to verify the identity of the cardholder and validate the transaction.

It is only the 3D Secure is entered and validated by your bank that the order is finalized. You will receive a confirmation email. Authentification is specific to each bank. For questions about 3D Secure code, Graine de Pastel invite you to contact your bank directly.