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To protect our users from leaks or abuse of personal data, GRAINE DE PASTEL is in compliance with the General Data Protection Regulation (GDPR).

 

We are notably obliged to inform our site’s visitors of the computer processing which is carried out from the data collected. Like all other websites, we collect data on our users and sometimes work with different service providers, who will have partially access to data. This data is necessary for us to offer you the best possible experience on our website and to guarantee the smooth running of your order.

 

GRAINE DE PASTEL DOES NOT SELL YOUR PERSONAL DATA

Certain websites exchange client files to do commercial prospecting. GRAINE DE PASTEL is committed to not selling any personal data. Every personal data that we collect, we keep and will never be given, rented, or sold to any third party.

 

GRAINE DE PASTEL ENCRYPTS PASSWORDS

 The passwords are stored “encrypted” and it is impossible to decrypt. Your passwords are therefore safe.

 

GRAINE DE PASTEL DOES NOT HAVE ACCESS TO YOUR CREDIT CARD NUMBERS

For payments made by credit card, you will be redirected to a secured module provided by Crédit Agricole. The security of the transactions is based on the encryption of exchanges via a HMAC key, the authorization request from the cardholder’s bank and the encryption of data.

 

YOUR PERSONAL DATA

Your order

When you create your client account we only save the information required for you to order: email address, name, address, and phone number so we can ship your order. These pieces of information are transmitted to the different service providers that prepare your order: our warehouse, postal services, … They have absolutely no right to use your information for anything else than to ship your order and must delete everything out of their IT systems after your order has been processed.

 

Subscription to our newsletter

If you have already subscribed, we use your email address to send you our newsletter. You can unsubscribe at any given time by clicking the link titled “unsubscribe” located at the bottom of the newsletter or directly on our website in the space titled My account / Personal data.

 

Our statistics

To better understand your use of our website, upgrade and adapt our presentation and offers, we use softwares and services provided by service providers. Thus, we can transmit data from our client base for statistical purposes as well as your search history and the information on recommended products.

 

Advertising

We can be brought to save your site visits to then show you ads while you are navigating on other websites. This process does not access any of your personal data and no third party has access to your contact details. If you wish to not see our ads, you can erase the cookies off of your web browser. To help you, you can consult a website such as: https://us.norton.com/internetsecurity-privacy-how-to-clear-cookies.html

 

Product reviews

This data stays with GRAINE DE PASTEL, who can act as a moderator before they are put online.

 

Modification or deletion of your personal data

You can modify most of your personal data directly through the portal “My Account” on our website. If you ever need our help or have questions, please reach out to the following email address: contact@grainedepastel.com